Pricing that scales with your organisation
Myolla Case Management is priced by the number of staff users who need access. Pricing runs in bands with no cliff edges, capped so growth never gets out of hand, and never penalises existing usage.
How pricing works
Pricing is based on the number of staff users you license — the people working cases day to day. Users are charged progressively across bands, and adding users never changes the rate applied to existing ones.
First users
A base platform fee plus a foundation rate covers your initial team
Next tier
Lower marginal rate as you add more users
Higher volumes
Rate continues to reduce, with total cost capped so large teams are never overcharged
Why we price this way
Fair at every size
No cliff edges. Growth never penalises your existing users.
Predictable as you grow
Marginal cost per user decreases as your team scales, and total cost is capped.
Reflects real organisational scaling
Pricing recognises that larger organisations have different cost profiles.
Built for multi-year value
Commit for 3 years and lock in a discounted rate, with a small, predictable annual uplift rather than open-ended increases.
Enterprise capability without unnecessary complexity
Some organisations are pushed towards large, general-purpose platforms that require heavy configuration and customisation. Ongoing licensing and support costs can grow year on year.
Myolla delivers enterprise-grade capability specifically designed for case management, without the commercial and technical overhead of platforms built for entirely different purposes.
You gain structured workflows, secure data handling, and audit-ready reporting without the burden of managing a complex enterprise system.
What pricing includes
Core case management functionality
Track cases from initiation through resolution with full audit trails.
Configurable workflows and permissions
Tailor processes to match your organisation's requirements.
Secure document storage
Store and manage case-related documents with appropriate access controls.
Reporting and audit history
Generate reports and maintain complete audit trails for compliance.
GDPR-aligned security controls
Built-in data protection features appropriate for UK organisations.
Secure cloud infrastructure
Reliable hosting with appropriate security and availability measures.
Support, onboarding and training, and the optional Legal Case module are priced separately and tailored to your needs — see below.
How we tailor pricing
Pricing is structured around clear factors. This ensures transparency and allows us to provide a tailored estimate that reflects your actual requirements.
Number of users
Staff who need access to the platform, charged progressively.
Optional Legal Case module
If you need the restricted-access Legal Case module, this is priced per legal user as an addition to your core licence.
Support level
Basic support is included as standard (Mon–Fri, 4-hour response, 10-day resolution); higher SLA tiers are available.
Data migration and onboarding
If migrating from existing systems, we assess the scope and provide clear migration and onboarding pricing.
Get a tailored pricing overview
We'll provide a clear breakdown aligned to your size and requirements. After a short conversation to understand your needs, we'll follow up with a written estimate.