Built with the Scottish Police Federation

Myolla-CM has been developed with the Scottish Police Federation to support the way police federations manage member enquiries, conduct and representation cases, welfare support, documents, actions and reporting.

Scottish Police Federation crest

Why the Scottish Police Federation chose Myolla-CM

David Kennedy, General Secretary of the Scottish Police Federation, on the benefits of adopting Myolla-CM for federation casework and member support.

A purpose-built case management platform for organisations handling sensitive member support and federation casework.

Designed for federation workflows

Member enquiries
Conduct and discipline casework
Representation cases
Wellness and wellbeing support
Legal support tracking
Rep and official task allocation
Document and correspondence management
Case deadlines and follow-up
Regional and branch visibility
Governance and workload reporting

The challenges federations face

  • Member cases are often spread across inboxes, spreadsheets and shared drives.
  • Sensitive documents can be difficult to control.
  • Reps and officials may work in different ways across regions.
  • Leadership may lack real-time visibility of case status, workload and overdue actions.
  • Members need timely, consistent and confidential support.

How Myolla-CM helps

  • One secure case record for every member matter
  • Clear ownership of tasks, actions and deadlines
  • Controlled access for sensitive conduct, welfare and legal information
  • A structured workflow for reps, officials and support teams
  • Better reporting for leadership, committees and governance
  • Less reliance on spreadsheets, email folders and manual chasing

Explore the platform

Walkthroughs covering where federations spend most of their time: progressing casework, keeping member records current, and reporting.

Case management

Opening, allocating and progressing cases, with deadlines, actions and correspondence held together in one record.

Member management

Maintaining member records, contact history and the full picture of a member's previous and current cases.

Reporting

Building the operational and board-level reporting that shows caseload, throughput and outcomes at a glance.

Start your journey to delivering smarter, faster Membership and Case Support

Speak with our team to see how Myolla-CM can support your federation's casework, governance and reporting.